Principal Partner Solutions Architect, Technical Linux Lead — Amazon Web Services (Amazon Level 7)
Austin, TX area · davdunc@gmail.com · LinkedIn · GitHub · Fedora
Responsible for the overall technical strategy and governance of AWS’s open-source platform partners. Drive upstream Linux kernel activities across eight commercial and open-source Linux distributions, broker integration between AWS services and commercial Linux partners, and deliver 300–400 level workshops for partner engineering groups. Public speaking and panel discussions in telco, HPC, opportunistic, and general computing. Twenty-plus years across enterprise Linux, distributed storage, HPC, and open-source platform work.
Amazon Web Services, Austin, TX
Responsible for the overall technical strategy and governance of open-source platform partners, including adding product lines and routes-to-market and the architecture, implementation, and management of partner-centric technical programs in support of corporate and product line goals. Provide strategic leadership to product management. Drive new programs and processes, broker efforts to integrate AWS services with commercial Linux partners. Collaborate with product and program owners, partner/channel/customer account managers, and legal and finance teams. Plan and deliver product readiness for Tier-1 launch goals. Advise and execute on GTM strategic goals with partners and customers to define and manage technical adoption of open-source platform partner solutions on the AWS environment. Build and deliver 300–400 level workshops for partner engineering groups to increase integration efficiency. Drive upstream Linux kernel activities to support comprehensive support across commercial and open-source Linux partners. Manage and maintain fiscal responsibility for engineering work across eight different distributions. Public speaking and panel discussions in telco, HPC, opportunistic, and general computing. 75% travel.
Amazon Web Services, Austin, TX
Responsible for a team of six senior solutions architects, plus interns and supporting staff, alongside the overall technical strategy and governance of open-source platform partners. Provided strategic leadership to product management. Developed and drove new programs and processes; brokered efforts to integrate AWS services with commercial Linux partners. Worked with leadership and business development to build broader solutions architecture strategy and goals. 50% travel.
Amazon Web Services, Seattle, WA
Technical assistance and architectural guidance for AWS products. Built strong technical relationships with enterprise consulting partners. Worked and managed active support cases; daily customer communication via site visits, phone, and email. Ensured coverage of enterprise customers when planned work required. Leadership on support issues with strong written and oral communication. Project planning and ownership of issues until resolution to drive the highest levels of customer satisfaction. Continued steering of support team relationships with kernel and operating system teams. Specialized expertise in partner relationships requiring strong systems-architecture and engineering knowledge. 25% travel.
Amazon Web Services, Seattle, WA
Wrote technical support documents and prepared written troubleshooting articles. Management and steering of team relationships with the kernel and operating system teams. Provided post-sales advice and guidance for AWS integrators and other enterprise customers. Specialized in deployment management tools and Linux stack with distributed storage (GlusterFS, Ceph). Extended support to OpenStack integrators. Commonly referred to as “the Partner TAM.”
Red Hat, Inc., Westford, MA
Developed reference architectures for RHEL, RHEV, RHES, and Red Hat OpenStack-based solutions. Provided pre-sales advice and defined deliverables for Use Case Testing for Paul Cormier (VP of Engineering). Specialized in distributed storage — Linux containers, OpenStack Swift, GlusterFS, Red Hat Storage 2.0 and 2.1. Engineer on the Red Hat OpenStack Swift implementation on Red Hat Storage.
Dell, Inc., Round Rock, TX
Profiled HPC systems and delivered performance benchmarking and stability testing. Specialized in HPC distributed storage issues. Provided pre-sales advice and written reference architectures to help ensure effective use of research computing resources. Lustre 1.8.x and later specialist.
Dell, Inc., Round Rock, TX
Provided technical support to customers and internal technical support consultants. Specialized in issues of high complexity — HPC and Oracle. Consulting and user support to help ensure effective use of available research computing resources. Eventually moved to a “High Volume, Low Complexity” group with an emphasis on high-performance clustering. Delivered on-site networking and server support for the Department of Energy, Center for Computational Research, and other high-profile customers.
Unix administration, technical support, IT infrastructure management, helpdesk work, and adult-learning training across Unwired Buyer (Senior Unix Administrator, VoIP HA), Dell (Premium Server Support), Party Pig Superstores (IT Infrastructure Manager), Networking Technologies Resource Center (Independent Contractor), RWS Consulting (Helpdesk Technician), Amazonia Aquariums (Database Admin), Aquarium Center, and St. John’s College (Technical Support). Detailed history available on request.
The Data Scientist’s Toolbox. Basic R programming and data management.
Internship-based program; created web pages for the UMBC Biology Department’s Microbiology Masters program. Unfinished.
Major: Philosophy / History of Science (Physics).
awscli and botocore